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What Should Customers Experience At Department Stores | Forbes

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CPG Connect | Status: is encouraging members to get involved i... Read more
Posted in October
Richard Kestenbaum , CONTRIBUTOR

In my last blog, I wrote about the kinds of brands that department stores should be selling. But that doesn’t address how customers should be treated inside a store and what they should experience.

http://www.forbes.com/sites/richardkestenbaum/2016/10/19/what-should-customers-experience-at-department-stores/#5af50ad65a8b
 

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